FAQ:
Do I need to book in advance?
Yes, we recommend booking in advance as places are limited and our events often sell out.
Yes, we recommend booking in advance as places are limited and our events often sell out.
Can I get a refund if I can’t make it?
Tickets are non-refundable within 10 days of the event. Outside of this window, please contact us.
Tickets are non-refundable within 10 days of the event. Outside of this window, please contact us.
Can I transfer my ticket to someone else?
Yes. If you can’t attend, you’re welcome to pass your ticket on to a friend.
Yes. If you can’t attend, you’re welcome to pass your ticket on to a friend.
Is there seating available?
Seating is available, but may be limited depending on the event. If you have specific access needs, please let us know in advance.
Seating is available, but may be limited depending on the event. If you have specific access needs, please let us know in advance.
Will the Twilight Lates bar be open?
Our bar will be open for refreshments throughout the evening, opening at 6pm.
Our bar will be open for refreshments throughout the evening, opening at 6pm.
Are the events accessible?
Our ground floor space is step-free and partially accessible. Please contact us for full details before booking.
Our ground floor space is step-free and partially accessible. Please contact us for full details before booking.
What time should I arrive?
Doors usually open 15–30 minutes before the advertised start time. A chance for a cocktail before the evenings activities begin.
Doors usually open 15–30 minutes before the advertised start time. A chance for a cocktail before the evenings activities begin.
Can I buy tickets on the door?
If the event isn’t sold out, tickets will be available on the door. To avoid disappointment, we recommend booking in advance.
If the event isn’t sold out, tickets will be available on the door. To avoid disappointment, we recommend booking in advance.
